Refund policy



To start a return, you can contact us at 929-235-2306.

Refund Policy

All sales are final. We do not offer refunds, returns, or exchanges once a purchase has been completed.

Refunds will only be issued in the event that the issue is caused directly by our error, including but not limited to:

  • The wrong product or service being delivered

  • A verified defect or malfunction resulting from our workmanship

  • Failure to deliver the purchased product or service as agreed

Refund requests must be submitted within [X] days of purchase and must include sufficient details to allow us to review the issue. If the issue is determined to be on our side, we will issue a refund or provide a replacement at our discretion.

We do not issue refunds for:

  • Change of mind

  • Incorrect purchases made by the customer

  • Failure to read or understand product or service descriptions

  • Delays or issues caused by third parties or circumstances beyond our control