Refund policy
To start a return, you can contact us at 929-235-2306.
Refund Policy
All sales are final. We do not offer refunds, returns, or exchanges once a purchase has been completed.
Refunds will only be issued in the event that the issue is caused directly by our error, including but not limited to:
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The wrong product or service being delivered
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A verified defect or malfunction resulting from our workmanship
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Failure to deliver the purchased product or service as agreed
Refund requests must be submitted within [X] days of purchase and must include sufficient details to allow us to review the issue. If the issue is determined to be on our side, we will issue a refund or provide a replacement at our discretion.
We do not issue refunds for:
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Change of mind
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Incorrect purchases made by the customer
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Failure to read or understand product or service descriptions
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Delays or issues caused by third parties or circumstances beyond our control